Last Updated: July 2026
GoThrive (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and process your data in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Information We Collect
We may collect personal information directly from you when you fill out contact forms, request services, or communicate with us. This information may include:
- Contact Details: Name, email address, phone number, and physical address.
- Technical Data: IP addresses, browser types, and standard web analytics data collected when you navigate gothrive.co.za.
2. Purpose of Data Processing
We only collect and process your personal information for specific, lawful purposes, including:
- Responding to inquiries or service requests.
- Delivering and managing professional coaching or consulting services.
- Improving website functionality and user experience.
- Complying with legal obligations under South African law.
3. Legal Grounds for Processing
We process your personal information based on:
- Consent: When you voluntarily submit your details through our website.
- Contract: When processing is necessary to perform a contract or service agreement.
- Legitimate Interest: To maintain network security and communicate operational updates.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. We may share data with service providers (such as web hosting or email services) solely to perform necessary operations on our behalf. All third parties are required to process your data securely and in line with POPIA standards.
5. Cross-Border Data Transfers
If any software or cloud service hosting your data is located outside South Africa, we ensure that appropriate technical measures and legal agreements are in place to safeguard your information at POPIA-equivalent standards.
6. Data Security
We implement reasonable organizational and technical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to satisfy statutory legal requirements.
8. Your Legal Rights Under POPIA
You have the right to:
- Access: Request details of the personal information we hold about you.
- Correction: Request the correction or deletion of inaccurate or outdated information.
- Objection: Object to the processing of your data under specific conditions.
- Complaint: Lodge a complaint with the South African Information Regulator if you believe your rights have been infringed:
- Email:
enquiries@inforegulator.org.za/POPIAComplaints@inforegulator.org.za - Website:
[https://inforegulator.org.za](https://inforegulator.org.za)
- Email:
9. Contact Us & Information Officer
For any questions regarding this Privacy Policy or to exercise your POPIA rights, please contact our Information Officer:
Address: 334 Sadie Street, Lynnwood Park, 0081, South Africa
Entity: GoThrive Pty Ltd
Information Officer: Christel Roux
Contact Email: gothrive@jcrx.co.za